Is Your Organization Ignoring Deaf and Hard-of-Hearing Individuals?

Posted by & filed under Americans with Disability's Act, CART/Captioning, Deaf and Hard of Hearing Community, Real-time transcription for the deaf or hard of hearing.

Running a business can be a blur.

There are so many things to keep in mind.

It always seems like small details can slip through the cracks.

There are so many things to keep in mind when running a business or organization that, every now and then, some seemingly small details might slip through the cracks.

For example, the needs of deaf or hard-of-hearing individuals might not always be on your mind—but in fact, if those needs aren’t taken into account, these individuals might be forced to miss out on a great deal of important information, which in turn prevents them from accomplishing their work in the way that they would like.

That’s where Scott Realtime Reporting comes in. Whether in education, business, or elsewhere, our transcription and captioning services allow you to make sure that the problems of hearing loss are not being overlooked, and that the needs of the individuals who are deaf or hard-of-hearing are being addressed in every way possible.

People experience a variety of different hearing-related problems, and, depending on their particular situation, different people rely on different means of communication in order to circumvent these problems. While some individuals might be best served by the use of sign language and perhaps an interpreter, others will find that they rely primarily, if not exclusively, on the written language.

In fact, 95% of the people that we work with have cochlear implants and may not know sign language at all. While cochlear implants are able to return some sense of sound to individuals who are deaf or hard of hearing, the quality of sound is different than natural hearing, meaning that they have not regained their complete sense of hearing—only some portion of it.

CART/Captioning Services

We can provide transcription or captioning services for a range of different events, including class lectures, graduations, seminars, meetings and more. Through Communication Access Realtime Translation (CART), you can see spoken words translated instantly into English text, appearing on a computer monitor or other display.

CART technology is most often utilized by individuals who are late-deafened, oral deaf, hard-of-hearing, or have cochlear implants. With CART, nobody in a classroom, conference or other event will have to miss even a moment’s worth of information due to hearing loss. Instead, they can follow along with every word as it comes out of the speaker’s mouth.

In addition, if there are a lack of CART providers in your area, we can also provide remote CART services, where the words are transcribed from a remote location, using a telephone or the Internet, and appear on a website or other designated location.

Through our CART technology, we are able to offer on-site captioning services, as well as offline or post-production captioning services, which generally refer back to a recorded audio track.

For individuals experiencing a hearing loss, the ability to get the information that allows them to succeed in their job or other tasks could not be more important. Whether in your business, in your conference, or in your classroom, providing these kinds of captioning services ensures that nobody misses out on anything because of their sense or hearing, and everyone is equally prepared to succeed.